Last updated: [DATE]. Template only — review and adapt before use.
Processing time
Orders are processed within 1–2 business days. You'll receive a tracking link by email once your order ships.
Delivery times (estimates)
- Netherlands & Belgium: 1–3 business days
- Rest of Europe: 3–7 business days
- United States, Canada, Australia: 7–14 business days
- Rest of world: 10–21 business days
Shipping costs
Free tracked shipping on orders over €50. Below that, shipping is calculated at checkout.
Customs & import duties
Orders shipped outside the EU may be subject to local import duties or taxes, which are the responsibility of the customer.
Lost or delayed parcels
If your tracking hasn't updated or your parcel is delayed beyond the estimates above, email novarapets@outlook.com and we'll help track it down.