Last updated: [DATE]. Template only — review and adapt before use.
1. Overview
These Terms govern your use of the NovaraPets store and your purchases. By using the site or placing an order, you agree to these Terms.
2. Products
Our products are complementary feeds for cats. They are not medicines and are not intended to diagnose, treat, cure or prevent any disease. Always follow the product label and consult a veterinarian before adding a supplement to your cat's diet. Product images and descriptions are provided in good faith; slight variations may occur.
3. Orders & pricing
All prices are shown in the store currency and may change without notice. We reserve the right to refuse or cancel any order, including where an item is mispriced or unavailable. Your order is confirmed once you receive an order confirmation email.
4. Payment
Payment is processed securely by our payment providers at checkout. You confirm you are authorised to use the chosen payment method.
5. Shipping & risk
Delivery times are estimates. Risk of loss passes to you on delivery. See our Shipping Policy for details.
6. Returns
Returns and refunds are handled under our Refund & Returns Policy, including our 30-day money-back guarantee.
7. Acceptable use
You agree not to misuse the site, attempt to gain unauthorised access, or use it for unlawful purposes.
8. Liability
To the extent permitted by law, our liability is limited to the amount you paid for the relevant order. Nothing in these Terms limits liability that cannot be limited by law.
9. Governing law
These Terms are governed by the laws of [YOUR COUNTRY/REGION]. Disputes are subject to the courts of that jurisdiction.
10. Contact
Questions? Email novarapets@outlook.com.